Frequently Asked Questions
What is an Extranet?
An extranet is a powerful web-based system for online collaboration between an organization and its clients, business partners or others outside the organization. Using an intuitive browser-based interface, it enables key employees to instantly create private, secure collaborative areas of a web site.
Which Online Travel Agents use an Extranet?
Today nearly 95% of all online booking sites utilize an extranet. Here is just a fraction of the Online Booking Engines out there: Expedia, Travelocity, Hotels.com, Hotwire and many many more. Finding the right third party Internet provider can be difficult and time consuming, so don’t go it alone contact us today, we can help.
How does the service work?
We will contract your property with all the major Internet sites with extranet capability free of charge. We will then monitor the activity of your property to insure you are within the local competitive set, have a proper amount of inventory online and are positioned properly within the pages of the site.
Why should I use this service?
What you don’t sell tonight you’ll never recuperate that night’s revenue ever. That is why you need us to assist if rooms are going unsold. Most hotel operators do not have the resources, time or knowledge to maintain their extranet capability to it’s fullest potential. For no money up-front and a nominal percentage of net revenue, we can dramatically increase your sales on the Internet. Do not underestimate the value of what revenue management can do for you. Contact us today for a quick quote based on your operation. We’ll position you for success.
What's the cost of this service?
RevOptimum charges no money up-front or start-up fees we have two billing options that you can choose from that will allow you to select the right option for your hotel. Contact us for a Free Hotel Revenue Management Consultation. Our fees are a fraction of the cost of hiring a revenue manager. Start saving & start growing your bottom-line today!
How do I track my Internet sales?
RevOptimum will do this for you. Along with your invoice at the beginning of each month, we will send you a report of who has traveled.
Who books the reservation and sends confirmation?
The individual reservations are receive at the property level at which time the hotel employee will add to the Property Management System and notify the on-line booking engine of the confirmation number.
How long does it take to get started?
We will begin submitting your property to the major third-party sites immediately after contracting. The time it takes from submission to selling varies by retailer. Ask your RevOptimum representative for more details.
If you already have an existing relationship with a retailer, we can add your hotel to our existing log-in and handle requests immediately.
What happens when we go Live?
Once your property is live, RevOptimum will manage the inventory via the extranet and assist with all content, pricing strategies, page placement, and promotions.
Why your service, when I have someone doing this Part-time?
Stop! This service is exactly what you need. Just how much focus and understand does this person have about the market conditions? Travel trends? How is their relationship with Market Managers? Do they have time to research for additional third party providers? Are they watching demand at least 30-60-90-120 days out into the future? Online placement? These are just a few questions you need to ask yourself as a business owner/operator and we haven’t even mentioned the competitors. Don’t get caught leaving money on the table. Contact us today so we can help you fatten the bottom-line.
Should I hire a Revenue Manager if I have the budget to do so?
Absolutely, however, consider this; what is the cost to recruit this person, then hire & train; once on payroll you then have payroll burden (taxes, insurance, along with liabilities etc…); plus consider during this time of recruitment, hiring, training; who’s looking out for the hotel? Who’s watching the pick-up and managing the demand? Now consider this; they want to go on vacation or take a leave of absence or calls off sick. RevOptimum is here for you 7-days a week. We never call sick or take a vacation. One more thing to consider; you have your Revenue Manager in place then they give notice or decide to quit! Starting all over is extremely costly, not only the cost of rehiring but the damage this will do to your booking pace and revenue management processes. RevOptimum is again here for you and your hotel 7-days a week with someone always at the other end. Don’t risk hiring another one; let the experts here at RevOptimum make this easy and stress-free for you.
How many Website Booking Engines should my hotel participate with?
At the bare minimum 10 sites and up. More exposure = greater visibility = more bookings = RevPar growth = Bigger Bottom-line!
Does this service include Search Engine Optimization (SEO)?
No, but indirectly we help; offering suggestions and recommendations that will provide search engines the information and content there looking for to locate your hotel on the web.