Frequently Asked Questions
What is an OTA?
An Online Travel Agent is a powerful web-based system for online collaboration between an organization and its clients, business partners or others outside the organization. Using an intuitive browser-based interface, it enables key employees to instantly create private, secure collaborative areas of a web site.
Can you help drive direct sales to my hotel site?
Absolutely, daily we strive to yield more direct sales away from the other costly channels such as OTAs and Wholesalers. Together with the hotel we’ll pull from our many marketing strategies of success to find the right solution for the hotel to shift share from the OTAs to the hotel direct thus yielding greater room rates and ROI.
How does the service work?
We will contract your property with all the major Internet sites providing global distribution reach. We will then monitor the activity of your property to ensure you are priced accordingly within the competitive set, have a proper amount of inventory online and are positioned properly within the pages of the site with perfect content scores.
Why should I use this service?
Room inventory is perishable and goes bad when left empty. That is why you need RevOptimum to assist if rooms are going unsold. Most hotel operators do not have the resources, time or knowledge to maintain their distribution capability to it’s fullest potential. For no money up-front, month-to-month agreement and nominal fixed monthly fee, we can dramatically increase your sales on the Internet. Do not underestimate the value of what revenue management can do for you. Contact us today for a quick quote based on your operation. We’ll position you for success.
What's the cost of this service?
RevOptimum charges no money up-front or start-up fees and the fixed monthly service fee is a fraction of the cost of hiring a full-time revenue manager plus you save nearly $20K in payroll burden. Contact us for a Free Hotel Revenue Management Consultation. Sign today, start tomorrow.
How do I track my market segment sales?
RevOptimum will do this for you. Weekly we produce and update strategy reports with room night, revenue, average daily rate and revPAR performance and compare these to pace/previous year/budget plus review market segment production.
How are reservations added to our PMS and how do we get paid?
The individual reservations are receive at the property level via email or seamlessly interface to the Property Management System. Virtual credit card payment for room and tax is also sent to the hotel directly. If payments aren’t received we can assist in collections.
How long does it take to get started with the service?
RevOptimum can start immediately, sign today and we can start tomorrow. in most cases no training is required, our team has complete knowledge of most PMS, CRS, CM systems for independent hotels.
If you already have an existing relationship with a retailer, we can add your hotel to our existing log-in and handle requests immediately.
What happens when we go Live?
Once your property is live, RevOptimum will yield the hotel room inventory through your channel manager and assist with all content, pricing strategies, page placement, and promotions.
Why your service, when I have someone doing this Part-time?
Stop! This service is exactly what you need. Just how much focus and understand does this person have about the market conditions? Travel trends? How is their relationship with Market Managers? Do they have time to research for additional third party providers? Are they watching demand at least 30-60-90-120 days out into the future? Online placement? These are just a few questions you need to ask yourself as a business owner/operator and we haven’t even mentioned the competitors. Don’t get caught leaving money on the table. Contact us today so we can help you fatten the bottom-line.
Should I hire a Revenue Manager if I have the budget to do so?
Absolutely, however, consider this; what is the cost to recruit this person, then hire & train; once on payroll you then have payroll burden (taxes, insurance, along with liabilities etc…); plus consider during this time of recruitment, hiring, training; who’s looking out for the hotel? Who’s watching the pick-up and managing the demand? Now consider this; they want to go on vacation or take a leave of absence or calls off sick. RevOptimum is here for you 7-days a week. We never call sick or take a vacation. One more thing to consider; you have your Revenue Manager in place then they give notice or decide to quit! Starting all over is extremely costly, not only the cost of rehiring but the damage this will do to your booking pace and revenue management processes. RevOptimum is again here for you and your hotel 7-days a week with someone always at the other end. Don’t risk hiring another one; let the experts here at RevOptimum make this easy and stress-free for you.
How many Website Booking Engines should my hotel participate with?
As many as you can seamlessly manage and yield effectively PLUS offer a lower cost of doing business (reduced margin or commission). More exposure = greater visibility = more bookings = RevPar growth = Bigger Bottom-line!
Does this service include Search Engine Optimization (SEO)?
No, but indirectly we help; offering suggestions and recommendations that will provide search engines the information and content there looking for to locate your hotel on the web.